We’re open 7 am to 5 pm, making it convenient for you to pick up or drop off vehicles.

You can book directly through our website, by giving us a call, or from Facebook market place. We’ll guide you through the quick and easy process.

Yes, a refundable bond is required when renting a vehicle. The exact amount depends on the vehicle type and insurance excess.

We accept other payment methods, including cash bonds, subject to approval.

Our rates cover standard rental charges, but additional costs (e.g., insurance, optional services) may apply. Contact us for a detailed breakdown.

Most rentals come with unlimited kilometers. Ask us for details.

Fuel is not included. Vehicles must be returned with the same fuel level as at pickup

There’s no charge for adding an additional driver to your rental agreement.

Yes! We have special rates for long-term hires. Get in touch to find out more.

Discounted Bookings – Important Information

Sometimes, we offer discounted rental rates to our customers.
These discounts are provided from time to time, depending on vehicle availability and demand, and are usually given when you contact us directly by phone, WeChat, WhatsApp, or online chat.

This page explains how to complete your booking online when a discounted rate has been given, and why the price shown on the website may be higher than your discounted quote.

1. What the Discount Applies To

If you receive a discounted rate from us:

• The discount applies only to the base rental price of the vehicle
• The discount does not apply to:
  • Insurance options
  • Child seats, booster seats, or strollers
  • Any other add-ons or extras

2. Why the Website Price Does Not Show the Discount

Our website system cannot display custom discounts that are given over the phone or via chat.

Because of this:

• The website will always show the standard rental price
• Your discounted rate is manually applied by our team when you pick up the vehicle

This is normal and expected.

3. How to Complete Your Booking Online

If you have received a discounted rate, please follow these steps:

1. Go to our website and select your vehicle
2. Select all insurance options and extras you need
3. Complete the booking at the website price
4. Pay the 10% deposit requested by the website to reserve the vehicle

👉 The deposit is calculated based on the original website price, not the discounted price.

4. How and When the Discount Is Applied

• Your final rental price will always match the discounted quote we gave you
• The discount is applied when you pick up the vehicle
• On pickup day, you will pay:
  • The remaining balance based on the discounted total
  • The refundable bond, paid separately

5. Example Booking (10-Day Rental)

Vehicle: Nissan Serena
Rental Period: 10 days

Original Website Price

• Rent: $1,980
• Platinum Insurance: $330
• Child Seat: $30

Total: $2,340
Refundable Bond: $250

Discounted Price (After Contacting Us)

A $300 discount is applied to the rental price only.

• Rent: $1,680 (was $1,980)
• Platinum Insurance: $330
• Child Seat: $30

Discounted Total: $2,040
Refundable Bond: $250

6. Payments Explained

Online Payment (At Booking)

• Deposit required: $234 + payment processing fee
• This is 10% of $2,340, the website price before discount

Payment on Pickup Day

• Balance to pay: $1,806
  ($2,040 discounted total − $234 deposit)

Refundable Bond

• $250 refundable bond (credit card required)
• $500 refundable bond if:
  • No credit card is available, or
  • Driver holds a non-New Zealand driver’s licence

7. Important Notes

• The higher price shown on the website is normal
• Your discounted rate is not lost
• The final amount you pay will always match your discounted quote
• Please keep your chat or message confirmation for reference

If you have any questions, feel free to contact us before booking — we are happy to help.

以下是完整的简体中文版本，内容与英文版一一对应，用词清晰、正式但不生硬，非常适合放在你们的网站上，专门引导中国客户理解折扣 + 在线预订流程。

你可以直接复制使用。

折扣预订说明（重要信息）

我们有时会为客户提供折扣租车价格。
折扣通常会根据车辆供应情况和市场需求而定，一般是在您通过电话、微信、WhatsApp 或在线聊天直接联系我们时提供的。

本页面将为您说明：
当您已获得折扣报价时，如何正确完成在线预订，以及为什么网站显示的价格可能高于您的折扣价格。

一、折扣适用范围

如果您获得了我们的折扣价格，请注意：

• 折扣仅适用于车辆的基础租金
• 折扣不适用于以下项目：
  • 任何保险方案
  • 儿童座椅 / 增高座椅 / 婴儿推车
  • 其他任何附加服务或配件

二、为什么网站价格不显示折扣？

目前，我们的网站系统无法显示通过电话或聊天单独提供的折扣价格。

因此：

• 网站始终显示的是标准价格
• 您的折扣价格将由我们的工作人员在取车当天人工调整

👉 这是正常情况，请放心。

三、获得折扣后如何在线预订？

如果您已经从我们这里获得了折扣报价，请按照以下步骤操作：

1. 前往我们的网站并选择车辆
2. 选择您需要的保险和所有附加项目
3. 按照网站显示的价格完成预订
4. 支付网站要求的 10% 订金 以保留车辆

👉 请注意：
订金是根据折扣前的网站原价计算的，而不是折扣后的价格。

四、折扣什么时候生效？

• 您最终支付的总金额一定会按照我们给您的折扣报价计算
• 折扣会在您取车当天正式生效
• 取车当天您需要支付：
  • 按折扣后价格计算的剩余租金
  • 可退还的押金（单独支付）

五、预订示例（10 天租期）

车型： Nissan Serena
租期： 10 天

网站原价

• 租金：$1,980
• 白金保险：$330
• 儿童座椅：$30

合计： $2,340
可退还押金： $250

折扣后价格（联系后获得折扣）

我们为您提供了 $300 的租金折扣（仅限租金部分）。

• 租金：$1,680（原价 $1,980）
• 白金保险：$330
• 儿童座椅：$30

折扣后总价： $2,040
可退还押金： $250

六、付款说明

在线预订时支付

• 需支付订金：$234 + 支付手续费
• 这是网站原价 $2,340 的 10%（折扣前）

取车当天支付

• 剩余需支付：$1,806
  （$2,040 折扣后总价 − $234 订金）

押金说明

• $250 可退还押金（需使用信用卡）
• 以下情况需支付 $500 可退还押金：
  • 无信用卡，或
  • 持非新西兰驾照

七、重要提醒

• 网站显示价格较高是正常情况
• 您的折扣不会丢失
• 您最终支付的金额一定与我们给您的折扣报价一致
• 请保留与我们沟通折扣的聊天记录或消息作为参考

如您在预订前有任何疑问，欢迎随时联系我们，我们很乐意协助您。

Yes, after-hours pickups and returns are available upon prior arrangement.

Yes, our vehicles can travel inter-island, but you’ll need to inform us beforehand for ferry approvals.

We offer flexible options for drop-offs. Additional fees may apply depending on the location and the time.

We offer affordable pickup and drop-off services to and from Auckland Airport. Book in advance to secure availability.

The excess amount varies based on the vehicle and insurance plan selected. Contact us for specific details.

While we include basic cover in all rentals, we recommend adding comprehensive insurance for extra peace of mind and reduce the excess fee.

Late returns may incur additional charges. If you need to extend your hire period, let us know as early as possible.

Cancellations are allowed, but fees may apply depending on how close the cancellation is to the pickup date. Review our cancellation policy for more details.

We do not provide 24/7 roadside assistance. You can buy roadside assitence from us if you want.

Ensure everyone’s safety first, then contact us immediately. We’ll guide you through the next steps.

You must be at least 25 with a valid driver’s license.

A full and valid driver’s license is required. International licenses are accepted if they are in English or accompanied by a certified translation.

Please bring your driver’s license, passport (for non NZ driver's license), a valid payment method, and proof of booking (if applicable).

Yes, we offer add-ons like child seats, and strollers for a small fee. Reserve these when booking to ensure availability.

We can deliver your rental vehicle to your preferred location or collect it upon request. Additional fees may apply.